Shipping policy

We currently only ship within the USA.

Yes. We offer Free Shipping for any order over $50.

Orders are typically processed within 2 business days. We ship orders from our San Francisco studio and you should receive your order within 4 business days after the order has been shipped.

If you order made-to-order items, the designer will contact you with the lead-time. Typically, face masks take 3 business days and shirts take up to 3 weeks.

Returns and exchanges

For any shirts purchased between October 1 and December 31 can be returned until January 31, 2022. Except made-to-order and limited edition items.

If you would like to start a return or exchange, email us at charles@cottonthefirst.com

Please contact us before sending your items back, if we receive your items without any prior communication, the refund will not be issued.

Any face masks, altered items, and gift cards are final sales and non-returnable.

We only offer Free Returns for full-priced shirts only, we will provide you the shipping label for your return. 

For seasonal sales items, the customer pays for return and exchange shipping. You are responsible for providing us with tracking information.

Contact Us

Live chat with us. (Bottom right corner of your screen)
Available Daily 9am - 8pm Pacific Time.

Or email the designer at charles@cottonthefirst.com