We offer FREE SHIPPING to USA addresses only. Wedo notaccept return for masks.
Refer to the ship date under Add to Cart button for the most current Face Mask availability and shipping expectation.
SHIPPINGS & RETURNS (FOR SHIRTS):
We offer FREE SHIPPING to USA addresses only.
What happens after your order is placed? (UPDATED AS OF MARCH 16th, 2020 due to COVID-19 situation)
1. Order confirmation will be sent to your email immediately. 2. Order will take additional 2 business days for processing. 3. Once your order has shipped, you will receive the USPS tracking number via email. Your order will be shipped from our downtown San Francisco studio and will be delivered within 1-4 business days based on the distance from San Francisco.
Return Policy We have extended returnable period to 60 days. First return and exchange is FREE. Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Altered, Embroidered items, as well as Gift Cards are final sales and non-returnable.
If you would like to start a return, email us firstname.lastname@example.org. We will provide you the shipping label for your return.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3-5 business days.
Exchanges We will replace items and honor the shipping if they are defective or damaged upon receipt. If you need to exchange it, first fill out the form below or send us an email email@example.com
Charles S, Designer and Founder of Cotton the First
Until April of 2020, Charles has been designing shirts, but then his life changed since the release of his face masks. A sewing machine is now his new best friend as he cuts and sews every single mask for you. The design you see here is unlike other masks, the mask keeps structure and it’s so durable and loved by the community across the US.
On May 13th, 2020, Charles’ initiative was featured in San Francisco Chronicles, you can read more here.
At over 1,500 masks in, 750+ hours spent, $4500 donated to Give2SF Relief Fund, ACLU, and SF Pride. He always gives everything he does his very best. He adds, “We will get back to wearing our cool button down shirts out and about again. But for now, I want to help and this is how I’m helping.”
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