Shipping, Returns & Exchanges
FREE SHIPPING ON ALL ORDERS
Orders are typically processed within 2 business days. We ship from San Francisco, and most orders arrive within 2–3 business days after shipping.
We do not ship internationally at this time.
Shirts: 30-Day Returns & Exchanges
We want you to love your shirt. If you’re not 100% satisfied, you have 30 days from the date of delivery to request a return or exchange.
- Items must be unworn, unwashed, and in original condition.
- Altered items and gift cards are final sale and can’t be returned or exchanged.
How to Start a Return or Exchange
Email us at charles@cottonthefirst.com and we’ll guide you through the process.
- A $9.95 flat-rate shipping fee applies to all returns and exchanges.
- Replacement items for exchanges will ship free—on us.
Refunds
Once your return is received and inspected, we’ll process your refund within 3–5 business days.
- Your refund total will have the $9.95 return shipping fee deducted.